Symantec Hosted Email Security

Symantec Hosted Email Security Overview

MessageLabs Hosted Email Security combines advanced email antivirus, antispam, and content filtering capabilities in an easy to manage solution that requires no on-site hardware or software. Part of an integrated approach to securing and managing email, Web, and instant messaging traffic, MessageLabs Hosted Email Security includes an industry-leading SLA that covers 100% protection against known and unknown viruses and 99% spam capture.

What we do
MessageLabs, now part of Symantec, is the world’s leading provider of hosted service for securing and managing information transmitted via email, web, and IM. Over 21,000 organizations and 8 million end-users in over 99 countries now enjoy MessageLabs services protection from spam, phishing, inappropriate web use, spyware and other business-damaging threats. Processing billions of email connections, web requests and instant messages daily, we protect, control, encrypt and archive electronic communications for our clients at low, predictable cost.

Why we do it
Electronic communications carry a host of threats that can harm efficiency, productivity and reputation. For instance, a single infected message or ‘bad’ web link could compromise your entire network. Threats are also becoming increasingly better targeted at businesses of all types and sizes. MessageLabs hosted services are the most convenient and cost-effective way of reducing messaging and web-related risks. Because they are fully hosted, they help eliminate the need for you to keep investing in in-house expertise and infrastructure.

How we do it
Every day, MessageLabs services block millions of threats. Deriving vital intelligence from these operations, our services function within the fabric of the Internet to maintain the integrity of all your electronic communications. Our skilled team of client service managers, engineers and support specialists ensure you can exchange business information safely, seamlessly and without interruption. Moreover, our services are easy to set up and virtually maintenance-free.

Why we're different
MessageLabs services provide better threat protection than any other messaging and web security vendor - backed by the strongest service level agreement (SLA) in the industry. We’re unique in combining best-of-breed third-party offerings with our own patented Skeptic™ technology - proprietary heuristics that leverage grid computing power to process more than 6 billion emails and 1 billion web requests each day. Linking this knowledge with world-leading global infrastructure and unmatched ability to share data across email, web, and IM protocols, we protect customers even as threats converge and grow in sophistication.

Messagelabs Portfolio of Service

Feature and Benefits:

Key Features:

• Virus and spam protection – blocks 99% of spam and protects against 100% of known and unknown viruses delivered via email.
• Content and image control – blocks users from sending and receiving unauthorized or inappropriate content.
• Hosted service offerings – no need to purchase or manage hardware and software.
• Industry leading SLAs - for service performance, service availability, email latency, and fault response.
• 24/7 support – included with your subscription at no additional cost.

Key Benefits:

• Increases employee productivity while reducing the risk of security breaches.
• Enables businesses to enforce acceptable usage policies, reduce data loss, and maintain regulatory compliance.
• Enables rapid implementation, delivers predictable costs, and reduces total cost of ownership.
• Ensures the highest quality of service delivery.
• Provides access to a dedicated team of SaaS specialists who understand the importance of service excellence.

How it Works:

Every day, MessageLabs Hosted Email Security services block millions of threats. Deriving vital intelligence from these operations and the Symantec Global Intelligence Network, we provide stop threats long before our competitors. We’re unique in combining best-of-breed third-party offerings with our own predictive Skeptic™ technology – ensuring we maintain the most up-to-date knowledge base on Internet threats and deliver benchmark threat detection. Moreover, our hosted services are easy to set up and virtually maintenance-free.

• Client Experience – Your introduction to MessageLabs services starts with easy implementation and configuration, plus access to online tools and 24-hour support. You enjoy total control while we continually improve our services and client experience based on your feedback and requirements.
• Global Infrastructure – Our services are hosted in state-of-the-art data centers spanning four continents enabling us to process vast numbers of communications and detect threats wherever they emerge. Our data centers are highly scalable, fully redundant and secured to the highest standards.
• Industry Leading SLAs – With around 20 patents in threat protection awarded or pending, we stand by our services and offer industry-leading Service Level Agreements (SLAs), providing the confidence you need.
• 24/7/365 Support – We provide direct, round-the-clock multi-lingual technical support, anywhere in the world.

System Requirements:

Symantec’s MessageLabs Email Security offerings are hosted services - there is no hardware or operating system to manage on-site and the services are compatible with any SMTP compliant mail server.

Documentation:

Download the Symantec Integrated Email and Web Solutions Datasheet (PDF).

Download the Symantec Hosted Email Anti-Virus Datasheet (PDF).

Download the Symantec Hosted Email Anti-Spam Datasheet (PDF).

Download the Symantec Hosted Email Image Control Datasheet (PDF).

Download the Symantec Hosted Email Content Control Datasheet (PDF).